Nepean Networks launches Illuminate IQ for MSP network investigations

Nepean Networks on September 30 launched Illuminate IQ, a managed network intelligence platform for MSPs that investigates unusual device behavior and returns evidence-backed findings instead of raw alerts. The company says the agentless system is already in production across four countries and is designed to cover devices security tools often miss.

Why it matters: - MSPs often manage devices that cannot run endpoint agents, including cameras, payment terminals, printers, VoIP handsets and embedded systems. - Illuminate IQ is designed to investigate suspicious behavior on those devices before an engineer has to review an alert. - The platform aims to convert network visibility into a decision, which can reduce alert noise and speed up triage.

What happened: - Nepean Networks, a Fusion Broadband company, launched Illuminate IQ, a managed network intelligence platform for MSPs. - The launch took place on September 30, 2026, in Sydney. - The platform is agentless and is built to investigate unusual network behavior, including activity from devices endpoint security cannot reach. - Illuminate IQ is available now on Nepean Networks and Fusion Broadband SD-WAN nodes. - The platform is also available as a standalone sensor for other networks and is managed through Antares.

The details: - Illuminate IQ goes beyond deep packet inspection and basic monitoring. - The platform examines device history, destination context, live threat intelligence and peer behavior across the fleet. - It tests possible explanations, separates what it knows from what it suspects, and returns a completed finding with evidence and next action. - Nepean Networks said the platform has completed more than 370,000 AI investigations across 5 million network anomalies in production. - Those deployments span Australia, South Africa, the United States and Canada. - The platform is advisory by design and works alongside firewall, endpoint, identity and SIEM tools. - MSPs deliver Illuminate IQ as a managed service under their own brand and price it per site. - Nepean Networks said the platform also closes benign findings by explaining why no action is needed. - The company said the service is intended to cover devices that produce no logs for a SIEM to collect. - A 47-device site cited by the company had endpoint agents on only 12 devices, leaving 35 unmanaged by endpoint software.

Between the lines: - The product reflects a shift from passive monitoring to automated investigation. - Peer comparison is central to the approach because a device can look normal against its own history while still standing out across similar devices in other networks. - That matters most for MSPs, which usually do not have a security analyst sitting in front of every customer network. - The use case suggests growing demand for tools that can make a judgment call, not just surface anomalies.

What's next: - Nepean Networks will continue selling Illuminate IQ through its SD-WAN environment and as a standalone sensor. - MSPs can begin offering the platform as a managed service under their own brand. - The company is likely to keep expanding the platform’s production footprint as more partners adopt it.

The bottom line: - Illuminate IQ is a managed investigation layer for MSP networks, built to find what traditional monitoring misses and hand engineers a finished answer instead of a raw alert.